Troy Public Library, MI

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Troy Public Library FAQ

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How do I pay fines online?
You may pay fines online by logging into your account and selecting the “pay fines” option.
What are the TPL's hours of operation?
Current hours can be viewed here.
How do I apply for a Library card?
To apply for a Library card, bring a valid Michigan Driver’s License or State ID with your current address on it to the Circulation desk in the Library’s lobby. You can view a list of who is eligible for a card here.
How do I log in to my Library account?
To log into your account, head to our Catalog and click "My Account" at the top. Enter your Library card number and your password (PIN) and click Log In. From here you can review your account or renew your material.
How can I renew items?
Log into your account using the steps above. Click on Items Out. Select which items you wish to renew then click Renew Selected Items. If you wish to renew all items you currently have out, click Renew All Items. If you prefer to renew by phone, call 248.619.7590.
How can I place holds on items from home?
Search our catalog from the Library Catalog search box in the center of our homepage. This will take you into our catalog. When you find an item you would like to place on hold, click on the Place Request button located at the bottom of that item’s record. If you have not already logged in, enter your Library card number and your password (PIN). Click Submit Request. You can continue searching by clicking Return to Search Results or see your holds by clicking Go to Your List of Hold Requests.
Why is my account blocked when I try to checkout?

Our automated circulation system blocks an account when a patron has $5 or more in fees. A payment to bring the fees under $5 will eliminate the block.

I can't remember my PIN. Can you give it to me?
If you forget your password (PIN), you can do one of two things: 

  1. If you have an email address registered with your Library account, go to the Library’s home page and click on Account in the navigation bar. This will take you to the log in screen, where you can click on Forgot Your Password? and have your password emailed to you.
  2. Or, you can come into the Library and go to the Circulation desk in the lobby with your Troy Library card and personal identification. A staff member will be happy to help you reset your password (PIN).
What should I do if I lose my card?

If you lose your card, please visit the Circulation desk in the lobby. A staff member will assist you with a new card. There is a $3 fee for lost cards.

How do I download ebooks, audiobooks, or music?
The Library provides ebooks, downloadable audiobooks and music through several vendors. To use these services, please visit our Digital Library section.
How do I sign up for Library programs or events?
To sign up for Library programs, go to the Library’s program calendar. Click on the event to see a registration form.
Does the Library have computers with Internet?

The Library’s Technology Center has 17 computers with Internet access and Microsoft Office 2016. We have black-and-white and color printers, scanners, a fax machine, CD burners, and USB ports. In addition, we have a staffed Technology Desk to assist you with your questions. You must be 18 or older, or accompanied by a parent, to use Technology Center computers.

There are four computers in the Teen Resource Center, and 3 computers in the Youth Services Department. These computers have filtered Internet access and Microsoft Office 2016. The Youth Services Department also has two game computers.

To see our Internet policy, click here.

Computer use is free to Troy residents and guests. If you do not have a library card, please see staff at the Technology Desk for a guest pass.

Does the Library have public wireless internet access?
The Library offers wireless Internet, accessible from all areas of the Library. The Library also offers wireless printing from your portable device.
How do I reserve a meeting room?
You can call 248.524.3542 to book a room at the Library. The Library has one conference room (capacity 12) and one meeting room (capacity 75) available for civic, educational or non profit groups. Troy–based groups can register for a room up to two weeks in advance. Non-Troy based groups can book a room on a walk-in, first come, first served basis. To see our entire meeting room policy, click here.
Does the Library have tax forms?
From December through April, the Library has printed copies of state tax forms. All other times, Library staff can print out copies of any tax forms.
How may I donate material to the Library?
The Friends of the Troy Public Library accept donations. Find out information here.
Does the Library sell used books?
The Friends of Troy Public Library sell used books in their lobby gift shop and lower level book shop. The Friends Book Shop is located on the lower level of the Library and is open. All proceeds are used to support the Library.

Friends Book Shop Hours:
Saturday, 10 am–1 pm
Sunday, 1–4 pm
How can I apply for a job at the Library?
The Troy Public Library is a department of the City of Troy. All job posting and hiring is done through the City’s Human Resources Department. For a current list of job openings in the Library or in the City, click here.
How can I volunteer my time at the Library?
If you are 14 years old or older, you can volunteer your time at the Library. Depending on your age, you might be shelving books, assisting with programs, or working in the Friends gift store or book store. Visit here to see if we are accepting volunteers at this time. Thank you for your interest in volunteering at the Troy Public Library!