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Open Monday-Thursday, 10 am-7 pm & Saturday 10 am-5 pm for Curbside Pickup & Remote Reference Services. Returns accepted 24/7. Please visit Curbside Pickup page for current instructions.

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Virtual Tech Help

Virtual Tech Help

SQ_VirtualTechHelpNeed help downloading books or music to your computer, iPad, Kindle, smartphone or other device?  You can schedule a free, one-on-one session for a Zoom call with our Digital Services staff. If you would like to set up a one-on-one appointment, please do so at least 24 hours in advance by contacting the library at 248.524.3542 or techroom@troymi.gov. This service is available 12 pm–5 pm, Monday–Thursday. Appointments last for up to 30 minutes and may be scheduled once per week. Topics covered include but are not limited to:

  • Downloading library eBooks, audiobooks, music, and magazines to your e-reader, tablet, smartphone or computer
  • Navigating databases and other library resources such as Reference USA, Ancestry.com, LinkedIn Learning, etc.
  • Training in our Library Apps such as Hoopla, RBdigital and Kanopy
  • Help finding books, movies, and more in the library catalog and using your account online

Please let us know what type and brand device you are using, what topic you need help with and date/times would work for you.

Need help using Zoom? Take a look at our Using Zoom page for instructions on how to get started.

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Hours of Operation

Mon 10 am–7 pm

Tue 10 am–7 pm

Wed 10 am–7 pm

Thu 10 am–7 pm

Fri CLOSED

Sat 10 am–5 pm

Sun CLOSED

Contact Us

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248.524.3538

contact email

info@troypl.org